Refund policy
Thank you for shopping at faya studio . We take great pride in our work and want you to love your purchase. Because our products are 100% handmade with care and attention to detail, please read our policy below:
1. All Sales are Final As each item is handmade specifically for you, we do not accept returns or exchanges for "change of mind" or personal preference. We carefully inspect every product before it is shipped to ensure it meets our high-quality standards.
2. Unique Characteristics Please note that because our products are handmade, there may be slight variations in color, size, or texture. These are not flaws but are part of the unique charm of a handmade item.
3. Damaged or Defective Items Your satisfaction is very important to us. If you receive a product that was damaged during shipping or has a major defect, please contact us immediately.
How to report a problem:
-
Email us at: blossomingdayy@gmail.com
-
Please include your Order Number and clear photos of the damage.
-
Contact us within 3 days of receiving your package.
We will review your email and work with you to find a solution, such as a repair or a replacement, depending on the situation.
4. Shipping Costs Original shipping fees are non-refundable.
Thank you for supporting our small handmade business!